Twin Tiger Hoodie

Updated on Dec 06, 2024

General Return Policy

If you're not 100% satisfied with your ChokeSports.com purchase, you can return your order for a refund, store credit, or exchange*. We require that:

• Items are returned in original packaging
• Products are unworn and in original condition
• Returns are made within 30 days of purchase

Non-Returnable Items

• Made-to-order or customized items (selected belts, gis, gloves)
• Compression shorts
• Groin cups
• Mouthguards
• Sports bras
• Clearance items

*Note: Custom orders cannot be modified once production begins.

Return Process

1. Email our support team at support@chokesports.com
2. Receive return authorization after purchase verification
3. Print and include your order receipt in the return package
4. Ship items to our warehouse using a tracked & insured method

Important: We are not responsible for returns lost or damaged during shipping.

Fees and Refunds

For Unshipped Orders:

• A 5% fee applies to cover payment processing charges
• 95% of the order value will be refunded to your original payment method

For Shipped Returns:

• A 5% restocking fee applies
• Original shipping costs are non-refundable
• Customer is responsible for return shipping
• Refunds process to original payment method

Store Credit Option:

• Request store credit instead of refund
• No processing fees apply
• Valid for future purchases on ChokeSports.com

Refund Timeline

• Processing time: 5 business days after receiving return
• Credit card refunds: 5-10 business days to appear
• Store credit: Immediate upon return approval

Damaged or Incorrect Orders

Contact us within 48 hours of delivery with:

• Order number
• Photos of damaged/incorrect items
• Description of the issue

For verified claims:

• Return shipping costs covered by ChokeSports
• No restocking fee charged
• Full refund or replacement provided

Note: Claims must be filed within 48 hours due to insurance claim limitations

Unclaimed Packages

• Packages refused or unclaimed will be disposed of by carrier
• No refund will be issued for unclaimed orders
• Contact support immediately if you cannot accept delivery